ck44sap Withdrawal & KYC Guide
By the end of this page you will know exactly how to request a cashout, what documents to upload for KYC verification, and what to do if a withdrawal is delayed or rejected.
- 18+ Only
- SSL Encryption
- 24/7 Support
- bKash
- Nagad
- Rocket
- Upay
Contents
- Withdrawal Limits at a Glance
- How to Request a Withdrawal
- Supported Payment Methods
- KYC: What It Is and When You Need It
- Accepted KYC Documents
- How to Submit Your KYC Documents
- Photo & Scan Requirements
- Why Withdrawals Get Rejected — and What to Do
- Your Documents Stay Private
- Questions Players Ask About Cashouts
Withdrawal Limits at a Glance
These limits apply to all ck44sap accounts regardless of which payment method you use. VIP players have higher daily limits — see the VIP table further below.
| VIP Level | Monthly Turnover | Daily Withdrawal Limit | Daily Cashback |
|---|---|---|---|
| VIP 1 | Open to all | ৳1,70,000 | 1.7% |
| VIP 2 | ৳20,000 | ৳3,40,000 | 1.85% |
| VIP 3 | ৳57,000 | ৳6,80,000 | 2.0% |
| VIP 4 | ৳1,70,000 | ৳13,00,000 | 2.15% |
VIP level is calculated on the previous calendar month's total turnover. Limits reset at midnight UTC+06 each day.
How to Request a Withdrawal
Follow these steps after you have completed KYC verification. The whole process takes under three minutes on the ck44sap app or website.
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01
Log In to Your Account
Open the ck44sap app or visit the site and log in with your registered phone number and password. Make sure your session is on a secure network.
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02
Go to Cashier → Withdraw
Tap the wallet icon at the top of the screen, then select "Withdraw." You will see your available balance and any pending bonus wagering requirements.
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03
Choose a Payment Method
Select bKash, Nagad, Rocket, or Upay. The withdrawal will go to the mobile wallet number linked to your ck44sap account. You cannot change the number mid-request.
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04
Enter the Amount
Type in the amount you want to withdraw. The minimum is ৳1,200. The maximum in a single day is ৳1,70,000 at VIP 1. Tap "Confirm" to submit the request.
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05
Wait for Approval and Receive Funds
Most requests are processed in about 7 minutes. You will get an SMS notification from your mobile wallet once the money arrives. If it takes longer, check the "Transaction History" page first before contacting support.
Supported Payment Methods
ck44sap supports the four most-used mobile wallets in Bangladesh. All withdrawals go to the same wallet number you registered with — no extra verification needed for each request after KYC is done.
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bKash
Deposit: ~4 min
Withdrawal: ~7 min
Most popular in BD -
Nagad
Deposit: ~4 min
Withdrawal: ~7 min
No extra fees -
Rocket
Deposit: ~4 min
Withdrawal: ~7 min
DBBL-powered -
Upay
Deposit: ~4 min
Withdrawal: ~7 min
UCB Mobile Banking
Times shown are typical. During peak hours (match days, weekends) allow up to 15 minutes. ck44sap does not charge any withdrawal fee on its side; your mobile wallet provider's standard charges may apply.
KYC: What It Is and When You Need It
KYC stands for Know Your Customer. It is a one-time identity check that ck44sap runs before your first withdrawal. The purpose is to confirm that your account belongs to you and that your registered mobile wallet number matches your identity.
You can deposit and play without completing KYC first. However, you cannot request any withdrawal until your KYC is approved. This is stated clearly at registration and is industry standard across licensed operators.
Review time: KYC documents are checked within 2 hours of submission. In most cases approval arrives faster. You will receive an in-app notification and SMS when your account is verified.
After the first withdrawal, you do not need to resubmit documents unless your account details change or our compliance team requests a re-verification.
Accepted KYC Documents
You need to submit one government-issued photo ID. Any of these three documents are accepted by ck44sap:
National ID Card (NID)
The most common option. Both the front and back scan are required. Ensure the NID number is fully visible.
Passport
Submit a clear scan of the bio-data page (the page with your photo and MRZ lines). No need to submit visa pages.
Driving Licence
Front side only required. The BRTA-issued licence must clearly show your full name, date of birth, and photo.
How to Submit Your KYC Documents
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01
Open Account Settings
Log in to ck44sap, tap your avatar or username in the top-right corner, and go to "Account Settings" → "Verification."
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02
Select Your Document Type
Choose NID, Passport, or Driving Licence from the dropdown. The upload form will adjust to ask for the right number of sides.
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03
Upload Clear Photos or Scans
Take a photo in good light. The document must fill most of the frame. Accepted formats: JPG, PNG, or PDF. Maximum file size per image is 5 MB.
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04
Confirm Submission
Review the previews on screen. If anything looks blurry or cut off, retake the photo before submitting. Tap "Submit for Review" to send.
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05
Wait Up to 2 Hours for Approval
The compliance team reviews documents within 2 hours. You will get an in-app notification and an SMS. Once approved, your first withdrawal request can be submitted immediately.
Photo & Scan Requirements
Poor-quality images are the most common reason for KYC delays. Follow these guidelines and your documents will pass on the first attempt.
- All four corners of the document must be visible in the frame — do not crop the edges.
- Shoot in natural daylight or under a bright lamp. Avoid direct flash which creates white-out glare on laminated IDs.
- Text must be sharp enough to read at 100% zoom — if you need to squint, retake it.
- Do not edit, crop, or filter the image. Altered documents will be permanently rejected and the account flagged.
- File format: JPG, PNG, or PDF. Maximum 5 MB per file.
- Do not cover any part of the document with your fingers, tape, or stickers.
- Do not submit a photo of a photo (e.g. photographing your ID on a screen). Scan or photograph the physical document directly.
Why Withdrawals Get Rejected — and What to Do
A rejected withdrawal does not mean you have lost your balance. The funds return to your ck44sap wallet immediately. Here are the most common reasons and how to fix each one.
| Reason | Status | What to Do |
|---|---|---|
| KYC not completed before first withdrawal | Blocked | Submit your NID, Passport, or Driving Licence via Account Settings and wait up to 2 hours for approval. |
| Amount below ৳1,200 minimum | Auto-rejected | Increase the amount to at least ৳1,200 and resubmit. |
| Daily limit of ৳1,70,000 already reached | Blocked | Wait until midnight UTC+06 for the daily limit to reset, or reach VIP 2+ for higher limits. |
| Active bonus wagering not completed | Held | Check the "Bonus" tab for your remaining wagering requirement (19x). Complete it before requesting. |
| Mobile wallet number mismatch | Rejected | Contact 24/7 Live Chat to update your verified wallet number. This requires a fresh KYC check. |
| Transaction already pending or processing | Duplicate | Check Transaction History. Only submit a new request after the previous one shows "Completed" or "Failed." |
Your Documents Stay Private
ck44sap stores all KYC documents on encrypted servers. Your NID or Passport scan is only accessed by the compliance team for the purpose of identity verification and fraud prevention. The data is never sold or shared with third parties for marketing.
Document uploads are transmitted over TLS (HTTPS). Files are stored with AES-256 encryption at rest. Access is logged and audited internally.
For full details on how ck44sap handles personal data, read the Privacy Policy. For data deletion requests, contact 24/7 Live Chat.
Questions Players Ask About Cashouts
How long does a ck44sap withdrawal actually take?
Can I withdraw before finishing my welcome bonus wagering?
I submitted my KYC 2 hours ago and have not heard back. What should I do?
Do I need to redo KYC for every withdrawal?
My daily limit is ৳1,70,000 but I want to withdraw more. Is that possible?
Which mobile wallet is fastest for withdrawals at ck44sap?
Will ck44sap charge a fee for withdrawing?
What happens to my balance if a withdrawal is rejected?
Related Guides
Key Numbers
- Payout Speed
- 7 min
- Min Withdraw
- ৳1,200
- KYC Review
- 2 hrs
- Games
- 2,000+
KYC Checklist
- Valid NID, Passport, or Driving Licence
- All corners visible, no blur
- JPG / PNG / PDF, max 5 MB
- Name matches registered account
- Document not expired
- Not edited or cropped
24/7 Live Chat
Withdrawal stuck? KYC taking longer than expected? Our team responds in under 2 minutes any time of day.
Open Live ChatPlay Responsibly
ck44sap is for players aged 18 and over only. Gambling should be for fun. If it stops being fun, set deposit limits in your account settings or visit our Responsible Gaming page for support tools.